FAQs
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❓ How do I know which service I need?
❓ How do I know which service I need?
Most homes start with a Wi-Fi Assessment.
If your home is large, multi-floor, or requires full redesign, we may recommend the Advanced Survey after initial discussion.
❓ Do I need to pay before the visit?
❓ Do I need to pay before the visit?
Payment is confirmed before the scheduled visit via bank transfer or Easypaisa. This allows us to reserve dedicated time for your home.
❓ Will you install new hardware during the visit?
❓ Will you install new hardware during the visit?
Hardware is only recommended when necessary. Installation and cabling are quoted separately
❓ What if the issue is from my ISP?
❓ What if the issue is from my ISP?
If the issue is identified as ISP-related, we clearly document the findings and guide you on next steps. The assessment fee still applies, as it covers the professional diagnosis performed on-site.
❓Why is my Wi-Fi slow even though my package is 100 Mbps?
❓Why is my Wi-Fi slow even though my package is 100 Mbps?
Because Wi-Fi performance depends on signal strength, interference, and placement, not just your ISP speed.
❓Do I need a new router?
❓Do I need a new router?
Not always. Many issues are caused by placement, interference, and configuration, not hardware limitations.
❓How long does a Wi-Fi Performance Assessment visit take?
❓How long does a Wi-Fi Performance Assessment visit take?
Home Wi-Fi Performance Assessment takes approx. 1.5–4 hours while ,Advanced Wi-Fi Survey & Design takes approx. 1–3 days. More time may be discussed in complex situations.
❓Do you guarantee full coverage everywhere?
❓Do you guarantee full coverage everywhere?
We improve reliability based on physics and environment constraints, not marketing claims.
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